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Why your members should book through an app

Members already run their lives from their phones. Here is what changes when booking, paying and checking in happen in one app.

The Fitnow member app on a phone

Many studios still take bookings over WhatsApp, Instagram messages or a shared spreadsheet. It works when you are small, but it eats hours every week and leaves room for mistakes. An app moves that work to your members, who are happy to do it themselves.

Booking takes seconds

With an app, members see the live timetable, pick a class and book in a couple of taps, at any hour. Nobody waits for a reply, and your front desk isn't answering "is there space at 7?" all evening.

Packs and payments in one place

When members can buy a pack or renew a membership in the same place they book, they are far more likely to do it on the spot. They can see how many credits they have left and when they expire, so there are fewer surprises at the front desk.

A direct line to your members

Notifications reach members on the screen they check most. Class reminders, waitlist spots, new timetables and promotions arrive without paying for ads or hoping people open an email.

Faster check-in

A QR code in the app makes check-in quick and gives you an accurate attendance record. Gyms can go further with face scan check-in at the door.

What to look for in a booking app

  • Booking, cancelling and joining waitlists in a few taps
  • Buying packs, memberships and products in the app
  • Clear credit balances and expiry dates
  • Reminders and notifications you control
  • Check-in built in
How Fitnow helps

Run this on autopilot with Fitnow

  • A member app for booking, waitlists, packs and the shop
  • Online payments by card, GrabPay and Touch 'n Go
  • Reminders and notifications to keep classes full
  • QR check-in, plus face scan check-in for gyms
Free demo

See Fitnow with your own timetable

Join the studios, gyms and wellness centres that run their business on Fitnow.

  • We show you booking, packages and payments set up like your business.
  • Ask anything about moving your members over.
  • Support in English, Bahasa Melayu and 中文.
  • No obligation. Start a 30-day free trial whenever you're ready.

Book your free demo

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