Fitnow suits fitness studios and gyms in Malaysia that want one ringgit price with SST included, support in English, BM and 中文, onsite training and free migration. Rezerv suits businesses that also run spas, beauty or sports facilities, want a consumer app where new people can find them, or operate across several Southeast Asian countries.
Rezerv and Fitnow overlap a lot. Both take class and appointment bookings, sell packages and memberships, accept local e-wallets and offer QR and face check-in. The useful differences are in focus, pricing structure and how each one helps you get set up.
Below we set out what each platform offers, where each one fits better, how the prices compare and what a switch involves, so you can decide with the facts in front of you.
Fitnow vs Rezerv at a glance
| Feature | Fitnow | Rezerv |
|---|---|---|
| Who it serves | Gyms, Pilates, yoga, dance, martial arts, boutique studios and wellness centres | Fitness and yoga studios, gyms, spas, beauty clinics, sports facilities and other service businesses |
| Based in | Priced and supported for Malaysia | Singapore (Rezerv Pte Ltd) |
| Published pricing | Yes, in ringgit | Yes, in US dollars, per location |
| Tax | SST included | Check with Rezerv |
| Free trial | 30 days, no card | 1 month |
| Member app | Member app and booking website | Client app; branded app included on Business plan, add-on on lower plans |
| Consumer marketplace | Your own member app and booking website | Rezerv consumer app for booking fitness, wellness and sports |
| Local payments | Card, GrabPay, Touch 'n Go, plus manual payments | Stripe cards; FPX, GrabPay, Touch 'n Go and PayNow listed |
| Waitlists | Yes, moves people up automatically | Listed on its pricing page |
| Check-in | QR and face scan check-in, access control | QR check-in; facial recognition on Business and Enterprise plans |
| Payroll | Per session, per client or revenue share | Payroll and commission on Team plan and up |
| Digital waivers | Yes | Team plan and up |
| Multi-location | Multi-branch from one dashboard; unlimited on Enterprise | Yes; priced per location |
| Support | English, BM and 中文; onsite training included | Live chat and video call support |
Rezerv details are from its website, pricing page and App Store listing, checked October 2026. Plans and features change, so confirm current details with Rezerv before you decide.
We make Fitnow. We describe the other platform as fairly as we can from its own public information, and we name where it is the stronger choice. Check its website for current features and pricing before you decide.
Where Fitnow is the better fit
Fitnow is the better fit when you run a fitness business and want a simple local price and hands-on setup.
- One price in ringgit. Fitnow is priced in RM with SST included, rather than in US dollars per location.
- Help getting started. We move your members and packages for free, onsite training is included, and most studios go live within 24 hours.
- Support in your language. English, BM and 中文.
- Flexible instructor pay. Payroll per session, per client or revenue share, with rosters.
- Keeping members. Auto-renewing memberships retry failed payments, and members can freeze instead of cancel.
- Built around fitness. Family booking, late-cancel and no-show rules, loyalty rewards and referrals for studios and gyms.
Where Rezerv is the better fit
Rezerv has genuine strengths, especially for mixed businesses and regional operators.
- More than fitness. It serves spas, beauty clinics, sports facilities, courses and court rentals, which suits a business that runs all of these.
- A consumer app for discovery. Rezerv has its own app where people can find and book fitness, wellness and sports businesses.
- Several countries. It is Singapore-based, with customers in Malaysia and Thailand, and supports PayNow as well as FPX, GrabPay and Touch 'n Go.
- A low entry price for one location. Its Starter plan is a simple option for a single-location business with one owner account.
- Integrations. It lists ClassPass and Igloohome smart door locks.
If you run a spa or sports courts alongside your studio, or you want to be found in a consumer app, Rezerv may be the better choice. Either way, ask for a demo and bring your real week: your busiest class, your most common package, how you pay instructors and how members usually pay. Ask each provider to show those exact steps on screen.
How do Fitnow and Rezerv prices compare?
Both publish prices. Rezerv prices in US dollars per location and puts some features in higher plans, so compare the plan you would actually need.
- Fitnow: Fitnow Pro is RM150 a month billed annually or RM199 month to month, with SST included, no setup fee, no migration fee and a 30-day free trial with no card needed. Enterprise is priced on request and covers unlimited locations.
- Rezerv: its pricing page shows Starter from US$48 a month for one location, Team from US$152 and Business from US$256 per location per month, all billed annually, and Enterprise on request. Payroll, commission and digital waivers start on Team, and facial recognition check-in on Business.
At recent exchange rates, Rezerv Starter and Fitnow Pro land in a similar range, so the plan you need decides it. Write down the features you use every week, find the matching plan on each side, multiply by your number of locations, convert at today's rate and check whether tax is added. Our guide to what gym software costs in Malaysia covers the other costs to ask about.
How do I switch from Rezerv to Fitnow?
Export your members and packages from Rezerv, we import them at no cost, and you pick a switch date.
- Book a demo and show us how you run your timetable, packages and memberships today.
- Export your member list and active packages from your current system and send them to us. Our team moves your members and packages over at no extra cost.
- We set up your business, branches, packages, memberships and classes. Setup is three steps.
- Tell members the date you switch and share the Fitnow app. Most studios are live within 24 hours of having their data ready.
Read our switching studio software checklist first, check your Rezerv billing term, and tell members early so the change feels easy.
Frequently asked questions
Is Fitnow cheaper than Rezerv?
It depends on the plan. Rezerv Starter is US$48 a month for one location billed annually, and features like payroll and waivers start on its Team plan at US$152 per location. Fitnow Pro is RM150 a month billed annually with SST included.
Which is better for my studio, Fitnow or Rezerv?
Fitnow fits fitness studios and gyms in Malaysia that want ringgit pricing, local-language support and free migration. Rezerv fits mixed businesses such as spas or sports facilities, or operators in several Southeast Asian countries.
Does Rezerv accept GrabPay and Touch 'n Go?
Rezerv's pricing page lists FPX, GrabPay, Touch 'n Go and PayNow among its local payment methods. Fitnow takes card, GrabPay and Touch 'n Go online.
Can I move my members from Rezerv to Fitnow?
Yes. Send us an export of your members and active packages and our team imports them at no extra cost. Most studios are live within 24 hours.
Does Rezerv have a free trial?
Yes. Rezerv offers a 1-month free trial. Fitnow offers a 30-day free trial with no card needed.
What you get with Fitnow
- Ringgit pricing with SST included
- Free migration and onsite training
- Instructor payroll per session, per client or revenue share
- Support in English, BM and 中文
