Payments Manage membership and class payments in one place
Members pay by card, GrabPay or Touch 'n Go when they book or buy. Cash and bank transfers are recorded alongside, and memberships renew themselves.
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Every payment in one list, however members paid.
Online payments, auto-renewals and the cash at the front desk land in the same place, matched to the right member and package.
- Card, GrabPay and Touch 'n Go online
- Cash and bank transfers recorded as manual payments
- Failed renewals retried for you
What changes when payments run on Fitnow
The payment jobs owners tell us they dread, and what happens to them after the switch.
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Studio ownerBefore switching
Members transfer money and send me a screenshot. Then I match it by hand.
Members pay as they book
Members pay by card, GrabPay or Touch 'n Go in the app, and the payment is tied to their booking or package.
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Studio ownerBefore switching
Every month I chase people whose renewal did not go through.
Renewals that collect themselves
Memberships renew automatically and failed payments are retried, so you only follow up on the few that need it.
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Studio ownerBefore switching
Cash, transfers and online payments are in three different places at month end.
One record of every payment
Record cash and bank transfers as manual payments, next to online ones, so your sales report adds up.
How do fitness businesses take membership and class payments online?
Most connect a payment system to their booking and membership software, so members pay when they book or buy and renewals charge automatically. Fitnow takes card, GrabPay and Touch 'n Go payments in the member app and keeps manual payments in the same records.
- Credit and debit card, GrabPay and Touch 'n Go
- Cash and bank transfer as manual payments
- Auto-renewing memberships with retry
- Promo codes and invoice management
Every way your members pay, in one system
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Online payments
Card, GrabPay and Touch 'n Go, taken in the member app and on your booking page.
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Auto-renew and retry
Recurring memberships charge on their own and failed payments are retried.
Membership management -
Manual payments
Record cash and bank transfers against the right member and package.
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Promo codes and offers
Run intro offers and promo codes without editing every price by hand.
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Retail at the front desk
Sell drinks, merchandise and supplements and track stock as it sells.
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Sales reports
See sales by package, method, branch and period, ready to share with your accountant.
Business analytics -
Every plan also includesSee it in a demo
And everything else you need to run the day
Owners who want more than just booking
Studios, gyms and wellness centres run their classes, payments and members on Fitnow.
The platform is easy to use and our clients love the convenience of online booking.
As a fitness business owner, discovering Fitnow was a game-changer. Transitioning from manual processes, it elevated my business, making management significantly more streamlined.
Fitnow provides clear insights into my business's performance, their customer support is prompt and incredibly helpful.
The booking system is intuitive and our members love the seamless experience.
From demo to your first online booking
Four steps, and our team is with you for every one of them.
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You and us
Book a free demo
We walk through Fitnow using your own classes and packages.
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Our team
We set you up
Our team helps you onboard and set up your studio.
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You
Add classes and packages
Manage your schedules, classes and membership packages.
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Your members
Share your booking link
Members start booking and paying online straight away.
Questions about payments
Straight answers to the questions owners ask us most.
Fitnow teamHere to help
Still have a question? Ask us anything about features, pricing or moving your members over.
We reply in EnglishBM中文
Chat with us on WhatsAppDoes Fitnow support online payments?
Yes. Members pay by credit card, GrabPay or Touch 'n Go, and you can record cash or bank transfers as manual payments.
Can memberships renew automatically?
Yes. Recurring memberships charge automatically and failed payments are retried for you.
Can members pay when they book a class?
Yes. Members pay with a class pack or membership, or by card or e-wallet, in the same step as booking.
Can I record cash and bank transfers?
Yes. Manual payments are recorded against the member and package, next to online payments.
Can I export payment data for my accountant?
Yes. Sales and payment data can be exported from Fitnow.
How much does Fitnow cost?
Pro is RM150 a month billed annually or RM199 month to month, with SST included. There is no setup or migration fee, and every plan starts with a 30-day free trial.
Explore the rest of Fitnow
Payments connect to bookings, memberships and reports, so every ringgit has a name next to it.
See Fitnow with your own timetable
Join the studios, gyms and wellness centres that run their business on Fitnow.
- We show you booking, packages and payments set up like your business.
- Ask anything about moving your members over.
- Support in English, Bahasa Melayu and 中文.
- No obligation. Start a 30-day free trial whenever you're ready.