Fitnow vs Vibefam: which is better for local fitness businesses?

Vibefam and Fitnow cover a lot of the same ground: class booking, waitlists, packages, memberships, payments and instructor payroll. Both are built for boutique and independent fitness businesses rather than big-box gyms alone. The differences show up in currency, check-in, extra tools and support.

Below we set out what each platform offers, where each one fits better, how the prices compare and what a switch involves, so you can decide with the facts in front of you.

Fitnow vs Vibefam at a glance

Vibefam details are from its website and pricing page, checked October 2026. Plans and features change, so confirm current details with Vibefam before you decide.

We make Fitnow. We describe the other platform as fairly as we can from its own public information, and we name where it is the stronger choice. Check its website for current features and pricing before you decide.

Where Fitnow is the better fit

Fitnow is the better fit when you want a single ringgit price and the payment and check-in options your members here already use.

• Ringgit pricing with SST included. No currency conversion and no surprise tax line on the invoice.
• Touch 'n Go as well as GrabPay. Members can pay by card, GrabPay or Touch 'n Go online, and you can record cash and bank transfers.
• Gyms with a front door to manage. QR and face scan check-in and access control suit open-gym hours as well as classes.
• Families and walk-ins. Family booking lets a parent book for children, and digital waivers handle new clients before their first visit.
• Retail. Sell drinks, grip socks or merchandise with retail and inventory in the same system.
• Local-language help. Support in English, BM and 中文, with onsite training included.

Where Vibefam is the better fit

Vibefam has clear strengths for certain studios.

• ClassPass is a big channel for you. Vibefam says every ClassPass booking lands in your schedule with no double entry.
• You want AI tools. Its site lists an AI customer support agent, AI marketing and retention, an AI business dashboard and an AI website builder.
• A wide range of boutique formats. It names Lagree, HYROX and swim alongside yoga, Pilates and dance.
• Locations across Asia-Pacific or North America. It says it has local support teams in both regions, which helps if you run outlets in more than one country.
• Flexible terms. Its pricing page says plans renew monthly with no contracts and full data export.

If those points describe your studio, Vibefam may simply be the better choice for you. Before you sign up with either, ask for a demo and bring your real week: your busiest class, your most common package, how you pay instructors and how members usually pay. Ask each provider to show those exact steps on screen, not a general tour.

How do Fitnow and Vibefam prices compare?

Both publish prices, in different currencies, so you need to convert before you compare.

• Fitnow: Fitnow Pro is RM150 a month billed annually or RM199 month to month, with SST included, no setup fee, no migration fee and a 30-day free trial with no card needed. Enterprise is priced on request and covers unlimited locations.
• Vibefam: its pricing page lists several plans in US dollars, with a lower monthly rate when billed annually, a 7-day free trial and optional paid add-ons such as a custom branded app, an AI business dashboard and door access. It says you pay the subscription plus standard payment processing fees.

To compare fairly, list the features you need, find the Vibefam plan and add-ons that cover them, convert to ringgit at today's rate, and check whether tax is added. Do the same for Fitnow, then compare the yearly total. Our guide to what software you need to manage a fitness studio helps you write that feature list.

How do I switch from Vibefam to Fitnow?

Export your members and packages from Vibefam, we import them for free, and you choose a switch date.

1. Book a demo and show us how you run your timetable, packages and memberships today.
2. Export your member list and active packages from your current system and send them to us. Our team moves your members and packages over at no extra cost.
3. We set up your business, branches, packages, memberships and classes. Setup is three steps.
4. Tell members the date you switch and share the Fitnow app. Most studios are live within 24 hours of having their data ready.

Go through our switching studio software checklist before you start, and time the change for the end of a billing cycle so members are not charged twice.

Frequently asked questions