Fitnow suits studios and gyms in Malaysia that want pricing in ringgit with SST included, GrabPay and Touch 'n Go next to cards, support in English, BM and 中文, and a setup that goes live within 24 hours. Mindbody suits larger or multi-country businesses that want to be listed on a big consumer booking app, a wide set of integrations and US-dollar pricing per location.
Mindbody is one of the best-known names in fitness and wellness software, and it is a capable platform. Fitnow is software we make for fitness businesses here. Both handle bookings, memberships and payments, so the real question is which one fits the way your studio runs, who your members are, and what you want to pay.
Fitnow vs Mindbody at a glance
| Feature | Fitnow | Mindbody |
|---|---|---|
| Who it serves | Gyms, Pilates, yoga, dance, martial arts, boutique studios and wellness centres | Fitness, wellness and beauty businesses, from single studios to large chains |
| Based in | Priced and supported for Malaysia | United States (San Luis Obispo, California) |
| Published pricing | Yes. RM150 a month billed annually, or RM199 month to month | Yes. From US$79 a month per location on the Starter plan |
| Tax | SST included | Check with Mindbody |
| Setup fee | None | None, per its pricing page |
| Member booking | Member app and booking website | Branded website booking widgets; branded app available |
| Consumer marketplace | Your own member app and booking website | Listed on the Mindbody app; a fee applies on a new client's first purchase through the app |
| Card payments | Yes | Yes, Mindbody Payments (powered by Stripe) or a provider of your choice |
| GrabPay and Touch 'n Go | Yes | Check with Mindbody |
| Waitlists and no-show rules | Yes, waitlists move people up automatically | Check with Mindbody |
| Check-in | QR and face scan check-in, access control | Door access integrations listed |
| Instructor payroll | Per session, per client or revenue share | Payroll reporting; integrates with ADP and Paychex |
| Multi-location | Multi-branch from one dashboard | Multi-location reporting and corporate dashboards |
| Support languages | English, BM and 中文 | Check with Mindbody |
| Free trial | 30 days, no card | Check with Mindbody |
Mindbody details are from its business website and pricing page, checked October 2026. Plans and features change, so confirm current details with Mindbody before you decide.
We make Fitnow. We describe the other platform as fairly as we can from its own public information, and we name where it is the stronger choice. Check its website for current features and pricing before you decide.
Where Fitnow is the better fit
Fitnow is the better fit when most of your members are local and you want the software to match how people pay and talk here.
- You want to know the price in ringgit. Fitnow is priced in RM with SST included, so the bill does not move with the exchange rate.
- Your members pay with e-wallets. Card, GrabPay and Touch 'n Go online are built in, plus cash and bank transfer recorded as manual payments.
- Small classes where every spot counts. Waitlists move people up automatically, and late-cancel and no-show rules apply on their own.
- You pay instructors in different ways. Payroll handles per session, per client or revenue share.
- You want help in your language. Support is in English, BM and 中文, and onsite training is included.
- You want to be live this week. Setup is three steps, and most studios go live within 24 hours.
Where Mindbody is the better fit
Mindbody has real strengths, and for some businesses they matter more than local pricing.
- A large consumer app. Mindbody says its app has more than 3 million active users searching and booking. If you want strangers to discover your studio there, that reach is hard to copy.
- ClassPass in the same family. Mindbody completed its acquisition of ClassPass in 2021, which matters if ClassPass is a big channel for you.
- Many integrations. Its site lists connections with payroll providers such as ADP and Paychex, marketing tools such as Mailchimp, Meta Ads and Google Ads, and door access systems.
- Businesses beyond fitness. It also serves spas, salons, massage and physical therapy, which suits a group that runs both.
- Several countries. Mindbody runs local websites for markets such as the UK and Australia, which may suit a group with locations in more than one country.
If you are weighing Mindbody against several tools rather than just one, our guide to the best Mindbody alternatives in Malaysia covers the wider field.
How do Fitnow and Mindbody prices compare?
Both publish prices. The difference is currency and structure.
- Fitnow: Fitnow Pro is RM150 a month billed annually or RM199 month to month, with SST included, no setup fee, no migration fee and a 30-day free trial with no card needed. Enterprise is priced on request and covers unlimited locations.
- Mindbody: its pricing page lists Starter, Accelerate and Ultimate plans, starting at US$79 a month per location, with no setup fee. Features such as automated email and text campaigns sit in higher plans. A fee of 20% (capped) applies on the first purchase by a new client who comes through the Mindbody app.
Even at RM4 to the US dollar, US$79 is over RM300 a month per location, before any higher plan. To compare fairly, pick the plan you would actually need on each side, convert it at today's rate, check whether tax is added, and add payment processing fees. Our guide to what gym software costs in Malaysia lists the other costs to ask about.
How do I switch from Mindbody to Fitnow?
You export your data from Mindbody, we import it, and you pick a switch date. Members and packages move at no cost.
- Book a demo and show us how you run your timetable, packages and memberships today.
- Export your member list and active packages from your current system and send them to us. Our team moves your members and packages over at no extra cost.
- We set up your business, branches, packages, memberships and classes. Setup is three steps.
- Tell members the date you switch and share the Fitnow app. Most studios are live within 24 hours of having their data ready.
Work through our switching studio software checklist first, check your notice period with Mindbody, and choose a quiet week for the change.
Frequently asked questions
Is Fitnow cheaper than Mindbody?
On published entry prices, yes. Fitnow Pro is RM150 a month billed annually with SST included, while Mindbody starts at US$79 a month per location, which is over RM300 even at RM4 to the dollar. Compare the plan you would actually use.
Which is better for Malaysian studios, Fitnow or Mindbody?
It depends on your members. Fitnow fits studios that want ringgit pricing, GrabPay and Touch 'n Go, and local-language support. Mindbody fits businesses that want a large consumer app, ClassPass ties and many integrations.
Can I move my members from Mindbody to Fitnow?
Yes. Export your member list and active packages from Mindbody and our team imports them at no extra cost. Most studios are live within 24 hours.
Does Mindbody have a setup fee?
No. Mindbody's pricing page says there is no setup fee on any plan. Fitnow also has no setup fee and no migration fee.
Will my members need a new app if I leave Mindbody?
Yes. Members download the Fitnow app or use your booking website to book and pay. Tell them the switch date early.
What you get with Fitnow
- Pricing in ringgit with SST included
- Cards, GrabPay and Touch 'n Go
- Free migration of members and packages
- Live within 24 hours, onsite training included
