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Membership management software Membership management software for fitness businesses
Sell memberships, class packs and passes, renew them automatically and see every member's usage, expiry and payments on one profile.
30-day free trial · No credit card required · Live within 24 hours
Renewals collected. Expiring packs flagged. Nobody chased.
Memberships renew on their own and failed payments are retried. Members with a pack about to run out get a reminder, and you see who needs a nudge.
- Auto-renew with failed-payment retry
- Usage and expiry tracked on every pack
- Freeze instead of cancel
What changes when memberships run on Fitnow
The membership jobs that eat into owners' evenings, and what happens to them after the switch.
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Studio ownerBefore switching
Who still has classes left on their pack? I have to check the spreadsheet every time.
Usage tracked for you
Every booking uses up a class from the right pack, and members see what they have left in the app.
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Studio ownerBefore switching
Three memberships expired last month and nobody noticed until they stopped coming.
Expiry and renewals handled
Memberships renew automatically, packs show their expiry date, and members are reminded before they run out.
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Studio ownerBefore switching
A member asked to pause for a month and I had no way to do it fairly.
Freeze, upgrade or change
Freeze a membership instead of cancelling it, move a member to another plan, and keep a full history on their profile.
What is membership management software?
Membership management software sells and tracks your memberships, packages and passes: who has what, how much they have used, when it expires and whether they have paid. Fitnow connects this to booking and check-in, so usage updates itself every time a member books or walks in.
- Memberships, class packs, passes and PT packages
- Automatic renewals with failed-payment retry
- Usage and expiry on every member profile
- Segments and messages for members who drift
Every way you sell, in one system
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Memberships, packs and passes
Monthly and annual memberships, class packs, intro passes and PT packages, each with its own rules and expiry.
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Auto-renew and payment retry
Recurring memberships charge automatically, and failed payments are retried for you.
Payments -
Usage and expiry tracking
Classes are deducted from the right pack as members book, and expiry dates are tracked for you.
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Freeze, upgrade and change plans
Pause a membership instead of losing the member, and move members between plans with a full history.
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Segments and win-back messages
Find members whose pack is ending or who stopped coming, and send them an offer by WhatsApp, email or app.
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Rewards and referrals
Reward loyal members with points and give members a reason to bring a friend.
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Every plan also includesSee it in a demo
And everything else you need to run the day
Owners who want more than just booking
Studios, gyms and wellness centres run their classes, payments and members on Fitnow.
The platform is easy to use and our clients love the convenience of online booking.
As a fitness business owner, discovering Fitnow was a game-changer. Transitioning from manual processes, it elevated my business, making management significantly more streamlined.
Fitnow provides clear insights into my business's performance, their customer support is prompt and incredibly helpful.
The booking system is intuitive and our members love the seamless experience.
From demo to your first online booking
Four steps, and our team is with you for every one of them.
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You and us
Book a free demo
We walk through Fitnow using your own classes and packages.
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Our team
We set you up
Our team helps you onboard and set up your studio.
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You
Add classes and packages
Manage your schedules, classes and membership packages.
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Your members
Share your booking link
Members start booking and paying online straight away.
Questions about membership management
Straight answers to the questions owners ask us most.
Fitnow teamHere to help
Still have a question? Ask us anything about features, pricing or moving your members over.
We reply in EnglishBM中文
Chat with us on WhatsAppWhat software do gyms and studios use to manage memberships?
Most use membership management software connected to their booking system. Fitnow sells memberships, packs and passes, renews them automatically and deducts classes as members book.
Can Fitnow manage memberships and class packages?
Yes. Create memberships, class packs, passes and PT packages, and track each member's usage, validity and activity.
Do memberships renew automatically?
Yes. Recurring memberships charge automatically and failed payments are retried, so you are not chasing members one by one.
Can a member freeze their membership?
Yes. A membership can be frozen instead of cancelled, so members who travel or get injured come back when they are ready.
Can members see how many classes they have left?
Yes. Members see their packs, classes left and expiry dates in the Fitnow app.
How much does membership management software cost?
Pro is RM150 a month billed annually or RM199 month to month, with SST included. There is no setup or migration fee, and every plan starts with a 30-day free trial.
Explore the rest of Fitnow
Memberships work best when booking, payments and reports are in the same system.
See Fitnow with your own timetable
Join the studios, gyms and wellness centres that run their business on Fitnow.
- We show you booking, packages and payments set up like your business.
- Ask anything about moving your members over.
- Support in English, Bahasa Melayu and 中文.
- No obligation. Start a 30-day free trial whenever you're ready.