Fitnow is gym management software with online payment built for Malaysia. Members pay in the app by credit card, GrabPay or Touch 'n Go, memberships renew automatically, and your team can record cash and bank transfers as manual payments, so every ringgit shows up in the same reports.
Chasing payments is one of the biggest time sinks in a gym. When members pay online and memberships renew on their own, the money arrives on time and your team stops sending reminders.
Payment methods members in Malaysia expect
| Method | Fitnow |
|---|---|
| Credit and debit card | Included |
| GrabPay | Included |
| Touch 'n Go eWallet | Included |
| Cash or bank transfer (recorded as manual payment) | Included |
| Promo codes at checkout | Included |
How auto-renew memberships work
A member buys a monthly or annual membership in the app. When the period ends, the membership renews and the payment is taken automatically. Members do not need to remember, and you do not need to remind them. Your reports show renewals and sales as they happen.
What to check in any gym payment system
- Local methods. Cards alone are not enough here; e-wallets matter.
- Auto-renew. Recurring memberships should renew without staff action.
- Manual payments. You will still take some cash and transfers, and they need to land in the same reports.
- Invoices. Every sale should have an invoice you can find later.
- Fees. Ask every provider what you pay per transaction on top of the subscription.
- Reports. Sales by day, by package and by branch.
The best gym software with online payment
- 1
Fitnow
Our pickBest for: gyms and studios in Malaysia that want payments built in
Card, GrabPay and Touch 'n Go payments in the member app, auto-renewing memberships, manual payments, invoice management, promo codes and sales reports, all in every plan.
Pro is RM150 a month billed annually or RM199 month to month, with SST included, no setup fee, no migration fee and a 30-day free trial with no card needed.
- Online and manual payments in one report
- Auto-renew memberships
- Invoice management and data export
- Rewards and promo codes
- 2
Mindbody
Best for: larger studios that want to be listed on a global consumer booking app
Mindbody is a US-based platform and one of the best-known names in fitness and wellness software. Its consumer app lets people find and book classes at businesses on the platform.
Worth checking: pricing is quoted by their sales team, so confirm the currency you will be billed in, which local payment methods your members can use, and the support hours that cover Malaysia.
- 3
Glofox
Best for: boutique studios and gyms that want an established international brand
Glofox started in Ireland and is now part of ABC Fitness. It covers class scheduling, memberships, payments and a member app for studios and gyms.
Worth checking: the price in ringgit after currency conversion, local payment methods and onboarding support.
- 4
Rezerv
Best for: studios, spas and sports facilities in Southeast Asia
Rezerv is a Singapore-based booking and business platform for fitness studios, gyms, spas, beauty clinics and sports facilities, with customers in Malaysia and Thailand.
Worth checking: plan prices are published in US dollars per location, so convert them to ringgit and check which features are add-ons on each plan.
We make Fitnow, so it sits at the top of this list. We describe the other options as fairly as we can from their public information. Check each provider's website for current features and pricing before you decide.
Frequently asked questions
Which gym management software in Malaysia takes online payment?
Fitnow takes credit card, GrabPay and Touch 'n Go payments in the member app, and renews memberships automatically.
Can I still accept cash?
Yes. Record cash and bank transfers as manual payments and they appear in the same reports as online sales.
Do memberships renew automatically?
Yes. Monthly and annual memberships renew and charge automatically.
Is SST included in Fitnow's price?
Yes. SST is included, so the price you see is what you pay.
What you get with Fitnow
- Card, GrabPay and Touch 'n Go in the member app
- Auto-renewing memberships
- Manual payments and invoice management
- Sales reports and data export
