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Product spotlight3 min read

Face scan check-in: let members walk straight in

How face scan check-in works at the front door, and why it frees your front desk for the work that matters.

A bright gym with bikes and weight machines

At peak hours, the front desk at a busy gym becomes a queue. Members wait to show a card, staff type names into a system, and nobody is free to welcome the new member who just walked in. Face scan check-in takes that queue away.

How it works

Members check in with a face scan at the entrance, or by scanning a QR code from their Fitnow app. Their visit is recorded against their membership automatically, so attendance is always up to date without anyone typing it in.

Why gyms like it

  • No cards to lose or forget. Members walk in with nothing but themselves.
  • No queue at the desk. Check-in takes a second, even at 6pm.
  • Accurate attendance. Every visit is logged, so reports on busy hours and member activity are real.
  • A free front desk. Staff can sell, answer questions and look after new members instead of scanning cards.

Add access control

If you want check-in to open the door as well, access control is available for your entrances. It is a good fit for gyms with long opening hours or quiet periods without staff.

QR check-in for everyone else

Not every business needs a camera at the door. Studios and wellness centres can use QR check-in from the member app, which records attendance in the same way.

How Fitnow helps

What you get with Fitnow

  • Face scan or QR check-in at the entrance
  • Attendance recorded on every visit
  • Access control for your doors
  • Auto-renewing memberships with failed-payment retries
Free demo

See Fitnow with your own timetable

Join the studios, gyms and wellness centres that run their business on Fitnow.

  • We show you booking, packages and payments set up like your business.
  • Ask anything about moving your members over.
  • Support in English, Bahasa Melayu and 中文.
  • No obligation. Start a 30-day free trial whenever you're ready.

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